Terms of service
We need 1-3 days to collect and ship your order.
Then your parcel will be sent by Bulgarian Post or courier service.
Delivery term is within 7-20 business days via Bulgarian Post and 2-10 business days via courier service since the date of sending.
Only prepaid orders are accepted for processing.
In the case if any item you ordered, can not be delivered
(not delivered by the manufacturer or distributor, or no longer available, etc.),
we will contact you and offer you another similar product, upon your choice.
When the parcel is sent, the customer receives by e-mail indicated when registering, notification on changing of order status to “Shipped”, and the tracking code, to check its movement.
You can track your shipment online HERE
When registering, pleaseprovide us a valid e-mail. If the letter of confirmation or registration has not come, check the ‘Spam’ folder or contact us.